Luis came out today to access my ac unit as the outdoor unit wouldn't engage for the second time in a month. He was very thorough and explained how the 2 stage system works and what could possibly be causing the issue prior to beginning. After accessing the unit he again sat down and explained what was causing the problem and what to do to fix it. He took many pictures and showed me what the problem was. He was great in explaining everything as well as answering my questions so I could understand and make the best decision. Thanks Luis for being so wonderful!!!

- Laura Smedley

Dale was awesome. Got my shower fixed despite my condominium being designed by the same people that build the Winchester Mansion. I'd rate him 6 stars if I could.

-Thomas Stone

Very pleasant and professional. He kept his working area clean and neat. Thank you!

-Debroah Cruz

I had a spectacular experience with this company. The salesperson Eddie who gave my quote was clearly intelligent, considerate and thoughtful. Their installation team was similar. Experienced, thoughtful of how and why they were doing the work and considerate. I felt very comfortable as a single female alone during the work. VERY fast. I think they left my home cleaner than they found it. They even came back to complete installation of air vent covers in a high ceiling home at no charge, and sent a thank you gift that was appropriate and didn't leave me feeling like I paid more for it. I wish I could give this company 10-stars, which is not my way as I am very particular. It was a pleasure working with them.

- Rachel McKenzie

Dale did a fantastic job replacing a toilet and a kitchen disposal unit. He was professional, quick and concise. Would highly recommend.

- Mark Dapkus

Dale F was very nice, professional, and punctual. He was thorough with his work and answered all my questions. Joe Cool has a very valuable employee working for their company!

- Stephanie Brown

Dylan came out to evaluate my ac, he was efficient and not pushy on making me feel like I need to buy something not needed. Highly recommend.

- Pamela Westerman

Dale was amazing! Emergency call at night for a severe clog was immediately responded to, fixed, and done with a smile while teaching us more about our house that we just moved into earlier this year. Highly recommend

- Kailyn

These guys are amazing! From the lady that answered my call, to the original guy that came out and to the plumbers. Alfonso, Wence and Blake. 10 stars for the plumbers. Very professional and super friendly. Thank you all! I highly recommend Joe Cool!!

- Stephanie Davis

Another SHOUT OUT for Joe Cool! Love their VIP program and it has really paid off for us the last few weeks. We had a plumbing issue in our kitchen and Dale was dispatched to assist right away. He did a great job. He was very knowledgeable and professional. A few weeks later we had an AC issue and Luis was dispatched right away again. We got the same top notch service with Luis along with some helpful suggestions to keep our AC system running smoothly. The quality of work, professional technicians and reasonable cost of repairs makes Joe Cool our go to company for our AC and Plumbing needs. We've been an appreciative customer for several years now.

- Stacie Thomas

I just had my AC checked today, and had David look at my system, and even though it was news that I didn't want to here, he was honest and forward and showed exactly what was wrong with my AC unit. He showed me the areas that needed to be addressed and was very knowledgeable. I honestly will highly recommend David from Joe Cool.

- Leon Noel

Joe Cool technician Dylan was very professional and polite. The system was serviced within 30 minutes. After that, Dylan gave me a full report of what was done and what he recommends for future maintenance of the system. There was no pressure to make a decision right away to improve the longevity of the system. I found the entire experience very positive.

- Andrei Morozov